Question 1

Do you allow pets?

Accepted Answer

No pets are allowed at most of our properties. Please give us a call if you have questions about a specific property or have a service animal.

Question 2

Is the internet reliable?

Accepted Answer

Complimentary high-speed Wi-Fi is provided in all properties, ensuring ample bandwidth for streaming movies, remote work, and online browsing. Please note that we take no responsibility for third-party internet outages; however, our team will work to address and resolve any issues as quickly as possible.

Question 3

Do you have supplies for my stay?

Accepted Answer

We offer a wide variety of things from linens to general supplies. Please give us a call if you have questions about specific items.

Question 4

Are towels and linens provided?

Accepted Answer

Fresh linens and towels are provided for your stay! Additionally, a washing machine is available on site at most properties should you need to launder any items during your visit. We kindly ask that bathroom towels not be used for cleaning purposes.

Question 5

Does the kitchen have appliances and dishes available?

Accepted Answer

We generally have everything necessary to cook a fantastic meal during your stay. Our kitchen is equipped with a range of appliances, including toasters, blenders, and grill tools, as well as essential cookware such as mixing bowls, cookie sheets, dishes, and silverware. If you require information about a specific kitchen item, please feel free to ask.

Question 6

Should I bring toilet paper and paper towels?

Accepted Answer

You don't need to worry about these essentials; we've got you covered. We provide a starter set of paper towels, toilet paper, dish soap, hand soap, dishwasher tablets, dish sponges, kitchen towels, trash bags, and coffee to ensure a hassle-free stay. You'll find a coffeemaker along with a starter set of coffee, creamer, and sweetener to kickstart your day.

Question 7

Do you provide firewood?

Accepted Answer

While we do not provide firewood, we are happy to assist you in placing an order for it.

Question 8

What are the properties close to?

Accepted Answer

Our locations are within 15 minutes of nearly anything you want to do during your free time! Contact us today if you're looking for vacation rentals in Hot Springs, Arkansas.

Question 9

Can you arrange birthday or anniversary setups?

Accepted Answer

Certainly! We can help you with various celebration styles, including romantic packages, s'mores kits, floral arrangements, snack trays, and more. Please reach out to us for information on pricing and packages.

Question 10

How far ahead should I plan my trip?

Accepted Answer

During our busy season, which is March through September, you should plan a few months in advance. Lots of people are booking consistently, so we try to accommodate the best we can.

Question 11

Do I have a minimum time to rent?

Accepted Answer

It's usually two nights, but that can vary! The maximum is 28 days. If you're looking for vacation rentals in Hot Springs, Arkansas, contact us at Overnight Digs.

Question 12

What is your cancellation policy?

Accepted Answer

Guest receives 97.00% if cancellation occurs at least 30 days before arrival; Guest receives 47.00% if cancellation occurs at least 14 days before arrival; No refunds within 14 days of arrival.

Question 13

Do you offer travel insurance?

Accepted Answer

Yes, we offer travel insurance at checkout when making your reservation. Contact us if you have any specific questions about travel insurance.

Question 14

Do you offer damage protection insurance?

Accepted Answer

Yes, we do offer property damage and content protection to provide peace of mind to both renters and property owners.

Question 15

Do you offer property management services?

Accepted Answer

Yes, we do! For more information regarding property management services in Hot Springs, Arkansas, call us today!

Overnight Digs FAQs

During Your Stay

Booking a Stay

Protection

Management